GENERAL TERMS AND CONDITIONS
The following Terms and Conditions apply to all rentals from S.I.C. Tours Pte.Ltd.
Additional conditions may apply to specific services. Please refer to the sections on the individual services for the relevant details.
Road Pricing and Parking
Apart from fixed-price Airport to Hotel Transfers charged on a per-person basis, ERP, Road Pricing, Parking and other incidental charges will be payable by the hirer.
Late Night surcharge
A surcharge of $12 will apply to all bookings that require pick-ups between 23:00 to 07:00 hrs.
Waiting time
Except for (airport arrivals), our chauffeurs will grant passengers five minutes of grace period, counted from the appointed pick-up time.
A flat fee of $10, payable to the driver, will be charged after the grace period.
Our chauffeurs will not wait beyond 15 minutes.
Operational details.
Acceptance of bookings will be subject to availability of vehicles.
The vehicles used will be standard saloon / hatchback cars/ limousine.
All bookings must be made at least one day in advance, with pre-payment by PayNow / Stripe.
No refund will be given for cancellations, but fees for cancellations made at least a day in advance may be credited to future bookings.
Passengers and luggage.
The luggage capacity per vehicle is subject to the size of vehicle.
Luggage size allowance will conform to general airline guidelines below;
The measurements of the suitcase length x width x height must not exceed 158 cm. It must not weigh more than 30 kg.
The measurements of the hand luggage length x width x height must not exceed 115 cm. It must not weigh more than 7 kg.
Items carried free.
Ladies’ handbags and camera bags with measurements up to 40 cm x 30 cm x 10 cm will not be counted in the luggage allowance.
A fully collapsible stroller if an infant is travelling.
Fee paying children will be entitled to the same luggage allowances as adult passengers.
Medical equipment such as crutches, a collapsible wheelchair or other aids.
Additional luggage will be chargeable at $10.
Upgrades
We reserve the right to UPGRADE the vehicle to a minibus or limousine at no extra charge to the customers.
BOOKING DETAILS
Kindly email the following information:
sales@sictours.com.sg
Name / corporate entity of individual.
Contact nos.
Email address.
No of Pax.
Flight Number
Arrival / departure
Date and time.
Pick up point.
Drop of point.
Additional pick-up, stop or drop off point (if any)*
Meet and Greet by driver at location provided
Present confirmation, email / voucher upon meeting with driver.
Luggage quantity must be specified at time of booking.
Baby seat required: Yes/No